Unimouse – FAQ and Troubleshooting

Here you will find answers to some of the questions that may arise in connection with your Unimouse.
unimouse
FAQ

Try to charge the battery by connecting the Unimouse to the computer with the USB charging cable.

Make sure the power button under the Unimouse is set to “ON”, and the mouse is connected to the computer with the USB cable, or the wireless receiver/dongle.

If this does not work, try re-pairing the Unimouse with the USB wireless receiver/dongle.
Learn how pair Unimouse here

You can change the cursor speed by using the oval button on the base of the Unimouse. There are 10 different speed settings, from slow (800dpi) to fast (2800dpi).

Yes you can. You can toggle between middle click (default) and double click by holding the oval cursor speed button, and pressing the middle button once. Repeat the process to toggle back again.

Yes you can. To do this you need to download the latest driver from our website, and from there you can change the functions of each button.

After customising the buttons, remember to hit “Apply” and then “Close” to save your settings.

Connect the Unimouse Wireless to your computer, with the USB charging cable that came in the box. The Unimouse Wireless will fully charge in approx. 2 hours.

​The Unimouse Wireless will fully charge in approx. 2 hours.

If you are having problems with your battery, please contact our support team.

To make adjustments on the Unimouse, please follow this adjustment guide. 

Yes, all wireless products from Contour are secured by encryption.

The communication between the dongle and the wireless product (2,4GHz) is secured by an algorithm called AES 128 bit, which is an industry standard when it comes to encryption on consumer devices.

During the pairing process, a random encryption key is generated and exchanged between the dongle and the wireless device, and that is stored and used afterwards to secure the communication. The pairing process is kept secure by the fact that it happens only upon user request, and it is intentionally very short range which prevents eavesdropping.

Can't find the answers to your problem?

We are here to help you. Please send us an inquiry if you cannot find the answer to your question. Our support team will get in contact with you.
Close Menu
×
×

Cart